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EX-WARR-2YR | 2yr Extended Warranty for entire order

This Extended Warranty is recommended for:
  • Integrators;
  • Value Added Resellers;
  • Any business that resells our products.

Features

  • Entire Order: All items in the same online order from us are covered by the Extended Warranty.
  • Return to Australia: Product returns to an Australian address.
  • Hardware: Covers hardware failures for products correctly installed to manufacturer's specifications. Software errors/bugs are covered by this warranty only to the extent that a software failure has caused the hardware to become unresponsive to the point that new firmware can not be loaded into the device.
  • Free replacement shipping: We ship the replacement product to purchaser's Australian addresses.

End of Life or Out of Stock Items

If the product can not be repaired and a replacement product is not available because it is out of stock, or no longer available to us from the manufacturer, the purchaser will be offered a choice of:
  1. An equivalent product (e.g. a newer model), or
  2. A 100% refund of the purchase price

Details

See Conditions of Sale.

Free Coverage

If an extended warranty is not chosen, then purchases are covered as follows as applicable:
  • Manufacturer's Express guarantee (e.g. 12 months on Ubiquiti and Netonix products)
  • ACCC Consumer Guarantee
For details, see our Conditions of Sale.

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Authorised Ubiquiti Return Centre

Ubiquiti has authorised us as a Warranty Return Centre.

That means we can process Ubiquiti warranty returns in Australia.